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Posted: Apr 09, 2020
Please be advised we have received reports of a phone SCAM related to the Affordability Fund program.
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Posted: Mar 30, 2020
During the current COVID-19 pandemic, there is a notable increase in the purchase of sanitary wipes, paper towel and disinfecting products. PUC is urging customers to dispose of sanitary wipes, paper towels or any other products in the garbage and not to dispose of these items in your toilets.
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Posted: Mar 25, 2020
As advised by public health authorities, we are asking the public to protect the health and safety of our workers and practice social distancing with our work sites and crews. The importance of our team’s health is our top priority and we request that the public maintain a distance of five metres for your safety and for ours.
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Posted: Mar 20, 2020
We are closely monitoring COVID-19, and are following the guidance of local, provincial and national public health authorities. We have plans in place that protect the health and safety of our employees, while making sure you can keep the lights on and access safe drinking water.
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Posted: Mar 19, 2020
PUC Services is joining Local Distribution Companies across Ontario in providing some security to electricity customers during the COVID-19 pandemic. PUC Services has committed to a three-month extension on the disconnection moratorium for its customers effective March 18, 2020. The moratorium that is in place over the winter months until April 30th will be extended until the end of July 2020.
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Posted: Mar 14, 2020
PUC wants to assure its customers and the general public that drinking water treated and supplied by the PUC Commission is safe to drink. The health and safety of our customers, communities and employees is our top priority.
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Posted: Mar 13, 2020
As an essential service provider in the community, PUC wants to assure its customers and the general public that it is prepared to deliver safe and reliable electricity, drinking water and wastewater services throughout the COVID-19 (coronavirus) pandemic.
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Posted: Feb 27, 2020
PUC Services Inc. is currently undertaking a Public Awareness of Electrical Safety Survey as part of our electricity distributor scorecards. PUC assures customers that this is a legitimate survey to gauge our customers’ level of electrical safety awareness.
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Posted: Feb 26, 2020
3:00PM Update: Phone lines have been restored.
Please be advised that the PUC is experiencing technical issues with its phone systems at this time. We will advise when the phone lines are again operational and thank customers for their patience.
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Posted: Jan 29, 2020
PUC Services, along with community partners the Canadian Red Cross, Algoma Public Health, the City of Sault Ste. Marie, Sault Fire Services and Vulnerable Persons Registry (VPR) invites you to attend a free open house on emergency preparedness, February 18th from 5:30-7:30 PM at the North Branch Library.
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