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PUC Services Inc recognizes the impact and stress COVID-19 is causing in people's daily lives. As the pandemic continues to evolve, one thing that won't change is our commitment in providing you with safe, reliable and affordable electricity, water and wastewater services.
We are closely monitoring the situation, and are following the guidance of local, provincial and national public health authorities. We have plans in place that protect the health and safety of our employees, while making sure you can keep the lights on and access safe drinking water.
Thank you for your trust in PUC. We will get through this together.
Find out what we are doing and how we can help.
UPDATE: Time-of-Use Rates Suspended for 45 Days
NEWS
PUC Actively Advises Against Flushing Sanitary Wipes Down Your Toilet
Posted: Mar 30, 2020
During the current COVID-19 pandemic, there is a notable increase in the purchase of sanitary wipes, paper towel and disinfecting products. PUC is urging customers to dispose of sanitary wipes, paper towels or any other products in the garbage and not to dispose of these items in your toilets.
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Keep PUC Workers Safe Through Social Distancing
Posted: Mar 25, 2020
As advised by public health authorities, we are asking the public to protect the health and safety of our workers and practice social distancing with our work sites and crews. The importance of our team’s health is our top priority and we request that the public maintain a distance of five metres for your safety and for ours.
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PUC Welcomes Announcement on Suspended Time-of-Use Rates
Posted: Mar 24, 2020
Today, the Government of Ontario announced that as of midnight tonight, households, farms and small businesses who pay time-of-use electricity rates will be charged off-peak rates 24 hours a day, seven days a week for the next 45 days.
This welcomed announcement means that PUC residential and small business customers will see savings on their next electricity bill.
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