The Government of Ontario is providing support for residential customers struggling to pay their energy bills as a result of COVID-19. The COVID-19 Energy Assistance Program (CEAP) is being delivered directly by electricity and natural gas utilities, including PUC Services Inc., further to rules laid out by the Ontario Energy Board (OEB).

 

PUC Services Inc. released its 2019 Sustainability Report highlighting the company’s commitment to investing in sustainable growth, their people and the communities they serve. The theme for this year’s report, “Investing in Our Communities” demonstrates PUC’s commitment to having a long-term, positive impact in communities across Ontario. The report describes company initiatives that contributed to the success of PUC’s group of companies in 2019.

 

Today, the Government of Ontario announced that they are extending emergency electricity relief to families, farms and small businesses until May 31, 2020.

 

We want to thank The City of Sault Ste. Marie for their efforts to suspend the municipal sewer surcharge on all PUC bills for the months of April and May 2020. This will provide some relief to Sault Ste. Marie rate payers.

 

Our mask making team, consists of PUC employees and PUC family members who have done a great job creating masks for all employees to feel safer on job sites and in public.

 

PUC wants to thank our front-line health care workers for all that they are doing to keep our community healthy.

 

Please be advised we have received reports of a phone SCAM related to the Affordability Fund program.

 

During the current COVID-19 pandemic, there is a notable increase in the purchase of sanitary wipes, paper towel and disinfecting products. PUC is urging customers to dispose of sanitary wipes, paper towels or any other products in the garbage and not to dispose of these items in your toilets.

 

As advised by public health authorities, we are asking the public to protect the health and safety of our workers and practice social distancing with our work sites and crews. The importance of our team’s health is our top priority and we request that the public maintain a distance of five metres for your safety and for ours.

 

Today, the Government of Ontario announced that as of midnight tonight, households, farms and small businesses who pay time-of-use electricity rates will be charged off-peak rates 24 hours a day, seven days a week for the next 45 days. This welcomed announcement means that PUC residential and small business customers will see savings on their next electricity bill.