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Posted: Mar 30, 2020
During the current COVID-19 pandemic, there is a notable increase in the purchase of sanitary wipes, paper towel and disinfecting products. PUC is urging customers to dispose of sanitary wipes, paper towels or any other products in the garbage and not to dispose of these items in your toilets.
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Posted: Mar 25, 2020
As advised by public health authorities, we are asking the public to protect the health and safety of our workers and practice social distancing with our work sites and crews. The importance of our team’s health is our top priority and we request that the public maintain a distance of five metres for your safety and for ours.
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Posted: Mar 24, 2020
Today, the Government of Ontario announced that as of midnight tonight, households, farms and small businesses who pay time-of-use electricity rates will be charged off-peak rates 24 hours a day, seven days a week for the next 45 days.
This welcomed announcement means that PUC residential and small business customers will see savings on their next electricity bill.
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Posted: Mar 20, 2020
We are closely monitoring COVID-19, and are following the guidance of local, provincial and national public health authorities. We have plans in place that protect the health and safety of our employees, while making sure you can keep the lights on and access safe drinking water.
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Posted: Mar 19, 2020
PUC Services is joining Local Distribution Companies across Ontario in providing some security to electricity customers during the COVID-19 pandemic. PUC Services has committed to a three-month extension on the disconnection moratorium for its customers effective March 18, 2020. The moratorium that is in place over the winter months until April 30th will be extended until the end of July 2020.
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Posted: Mar 18, 2020
PUC Services is warning customers to beware of callers using a 1-800 number who are pretending to be from PUC Services and demanding immediate payment for utilities and/or threatening disconnections.
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Posted: Mar 14, 2020
PUC wants to assure its customers and the general public that drinking water treated and supplied by the PUC Commission is safe to drink. The health and safety of our customers, communities and employees is our top priority.
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Posted: Mar 13, 2020
As an essential service provider in the community, PUC wants to assure its customers and the general public that it is prepared to deliver safe and reliable electricity, drinking water and wastewater services throughout the COVID-19 (coronavirus) pandemic.
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Posted: Mar 03, 2020
PUC was recognized for its outstanding customer service at this year’s Electricity Distributors Association (EDA)’s Awards Ceremony in Toronto.
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| March 2020 | Next Month |
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