Changes to Industrial & Commercial electricity costs Effective January 1, 2021
 
Changes to Industrial & Commercial electricity costs Effective January 1, 2021
Posted: Dec 31, 2020
Ontario deferred a portion of Global Adjustment (GA) between April and June 2020 by limiting the Class B GA rate to $115/MWh for non-Regulated Price Plan (RPP) customers and providing proportionate reductions for Class A customers. The deferred costs were intended to be recovered over a 12-month period beginning in January 2021.
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PUC to Provide Relief to Customers
 
PUC to Provide Relief to Customers
Posted: Dec 07, 2020
Recognizing the impact that the COVID-19 pandemic has had on community members, the PUC has committed to keeping water rates lower than anticipated going into 2021.
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PUC Warns Customers of Energy Rebate Phone Scam
 
PUC Warns Customers of Energy Rebate Phone Scam
Posted: Nov 12, 2020
PUC Services Inc. is warning customers of a phone scam that has recently surfaced in Sault Ste. Marie and Area.
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Electricity Price Plans: It’s Your Choice
 
Electricity Price Plans: It’s Your Choice
Posted: Oct 29, 2020
The Ontario Energy Board (OEB) has announced that residential and small business customers that pay Time-of-Use (TOU) electricity prices can now choose to switch to Tiered prices.
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PUC Reminds Residents of Electrical Safety
 
PUC Reminds Residents of Electrical Safety
Posted: Oct 06, 2020
PUC is reminding residents and professionals to avoid potentially fatal electrical contact incidents by taking the proper precautions around live power lines, transformers and substations. PUC strongly advises that community members do NOT go near and/or tamper with any electrical equipment for any reason.
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PUC Recognized as Leader in Safety by the Electrical Safety Authority (ESA)
 
PUC Recognized as Leader in Safety by the Electrical Safety Authority (ESA)
Posted: Sep 30, 2020
PUC Services Inc. was proud to accept an award in the category of worker safety during the first “virtual” Annual Meeting and Ontario Electrical Safety (ESA) Awards on September 24th.
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PUC Warns Customers of Phone Scam
 
PUC Warns Customers of Phone Scam
Posted: Sep 13, 2020
PUC Services Inc. is warning customers of a phone scam that has recently surfaced in the service areas of Sault Ste. Marie and Espanola, in which the caller demands payment for outstanding balances on electricity bills.
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New COVID-19 Energy Assistance Program Available for PUC’s Small Business and Registered Charity Customers
 
New COVID-19 Energy Assistance Program Available for PUC’s Small Business and Registered Charity Customers
Posted: Aug 31, 2020
COVID-19 Energy Assistance Program for small businesses (CEAP-SB) will help small businesses and registered charities who have fallen behind on their energy bills as a result of COVID-19.
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PUC Customer Feedback Survey
 
PUC Customer Feedback Survey
Posted: Jul 21, 2020
New advances in technology are changing the way we distribute electricity, and as a result, are providing new options for customers. As valued customers, we want your input.
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Sign up for the Affordability Fund before July 31st
 
Sign up for the Affordability Fund before July 31st
Posted: Jul 20, 2020
As application volumes continued to accelerate this year and over the past few months, AFT has announced that they will be stopping intake for the program, effective July 31st, 2020.
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